Questions and Answers

Q What are the benefits of Denplan Essentials to me?
A Denplan Essentials enables you to budget for the cost of the dental care required to monitor your oral health (examinations, x-rays and hygiene treatment), with the additional back-up of Denplan's worldwide 24-hour Helpline and accident & emergency insurance.

Q What if I need dental treatment, is this covered by Denplan Essentials?
A No. Any dental treatment required will need to be paid for separately. Your practice team will be able to advise you of your dentist's treatment fees.

Q Is there any way that I could cover the cost of my treatment?
A Yes, by registering with Denplan Care. Your dentist calculates a monthly fee by completing a simple chart that takes into account various factors regarding your oral health. This monthly fee then covers you for all routine and restorative treatments, as well as providing Denplan's supplementary insurance cover. For further details please ask a member of your practice team or call Denplan on 0800 401 402.

Q Is Denplan Essentials an insurance policy?
A No. Denplan Essentials is a payment plan that enables you to budget for routine examinations, x-rays and hygiene treatment as specified by your dentist. However, Denplan also arranges, on your behalf, worldwide supplementary insurance to cover the cost of treatment required as a result of an accident or in the event of an emergency.

Q How will my fee be paid?
A Although your Denplan Essentials contract is between you and your dentist, your monthly fee is paid to Denplan, which acts as a collecting agent for all Denplan member dentists.

Q Once I've signed a Denplan Essentials contract, can I cancel it?
A Yes, if you wish you can cancel your contract at any time by giving 21 days notice in writing to your dentist and to Denplan. The contract will then end on the last day of the month. You can find all the details of your membership on the copies of the contract you signed.

Q Who am I in contract with?
A You are in contract with your dentist. Denplan simply acts as collection agent for all Denplan member dentists.

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